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Privacy Policy

1. Introduction
Welcome to Oona & I's privacy policy. We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.


2. What Personal Data We Collect
We collect the following types of personal data:

  • Contact Information: Name, email address, phone number.

  • Billing and Shipping Addresses: Necessary for order processing and delivery.

  • Payment Details: Credit card information (handled securely by our payment processors).

  • User Account Information: If you create an account on our website.

  • Browsing Behavior: Cookies, IP address, and other analytics data.

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3. How We Use Collected Data
We use your data for the following purposes:

  • Order Processing: To fulfill your orders and deliver products.

  • Personalization: To enhance your shopping experience.

  • Marketing: With your consent, we may send promotional emails.

  • Website Improvement: To analyze user behavior and enhance our website.

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4. Data Sharing and Third Parties
We share data with trusted third parties, including:

  • Payment Processors: To process payments securely.

  • Shipping Companies: To deliver your orders.

  • Marketing Tools: For targeted advertising (with your consent).

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5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve our website’s functionality.


6. User Rights
You have the right to:

  • Access Your Data: Request details of the data we hold about you.

  • Rectify Inaccurate Information: Correct any inaccuracies in your data.

  • Data Erasure: Request deletion of your personal data.

  • Object to Processing: Opt out of certain data processing activities.

  • Restrict Processing: Limit how we use your data.

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7. Security Measures
We take security seriously. Our website uses encryption, secure servers, and industry-standard practices to protect your data.


8. Updates to the Privacy Policy
We may make changes to this policy. We will publish the changes on our website.


9. Contact Us
If you have any questions, concerns or complaints about our privacy practices, please contact us at hello@oonaandi.com.au.

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